SIEMENS
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Siemens D 21.4 · 2017
Services and documentation
Spare parts services
Product upgrade service
15
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Overview
Product upgrade service: From OLD to NEW
A long service life is expected from machines and plants. The
service life of the electronic components is, however, limited and
normally shorter than the planned machine/plant operating
times. To ensure that the required extended availability of the
machine/plant is achieved, we offer you the product upgrade
service at an attractive price.
In the course of their lifecycle, electronic components are nor-
mally redesigned/upgraded several times. With the product up-
grade service, you will always receive the latest technology.
■
Overview
(continued)
A planned product upgrade from OLD to NEW helps to prevent
unplanned machine stoppages and supports a safer and longer
machine/plant availability. The upgrade service is mainly offered
for older components that will soon be discontinued.
For information about potential upgrades from the latest up-
grade list, please ask your regional Siemens contact.
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Benefits
7
Price benefit through upgrade service
7
New liability for defects for the new component
7
Extended availability of your machine/plant
7
Prevention of component failures due to wear and aging
7
Prevention of machine stoppages due to unavailability of
spare parts
7
Reduced spare parts inventories
7
Latest technology
7
Easier servicing due to fewer variants
7
Industry Services through Siemens are assured for the future
■
Overview
Extension of the period with a constant failure rate
A long service life is expected from machines and plants. The
service life of electronic components and mechanical parts is,
however, limited and normally shorter than the planned machine/
plant operating times. For higher availability of the machines or
plants, we offer a general overhaul (preventive maintenance) for
electronic components and motors at favorable conditions.
■
Overview
(continued)
During the planned general overhaul, wear parts and aging
parts are replaced in accordance with their stated service life so
as to reduce unplanned downtimes. In the case of motors, in
addition to a general overhaul, replacement of bearings and
encoders is also offered.
If a fault is detected during a general overhaul, troubleshooting
and repair will be performed at the repair price without request-
ing confirmation or interrupting the process. In the case of exten-
sive wear or damage, a general overhaul/repair will not be per-
formed. A fixed lump sum for expenses will be charged in this
case.
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Benefits
7
Preventive replacement of wear parts and aging parts in
accordance with their stated service life
7
Reduction in unplanned plant stoppages
7
Enhanced production reliability
7
Extended availability of your machine/plant
7
New liability for defects for 12 months for the components
subjected to a general overhaul
7
Low price
General overhaul
Extension of the constant failure rate period
Operating time of the plant
Ware out
failures
Failure rate
Extension of constant
failure rate period
Constant failure rate period
G_NC01_EN_00459a
Constant failure rate period with general overhaul
Early
failures
Warranty
General overhaul
© Siemens AG 2017