SIEMENS
7/111
Siemens IK PI · 2015
Industrial Remote Communication
SIMATIC Teleservice
TeleService
7
■
Function
TeleService is stand-alone software and does not require the
installation of other software products such as STEP 7.
When using the TIA Portal, the TeleService software is not
required because the functions are already a component part of
the TIA Portal.
The following functions are available for remote maintenance
with TeleService:
•
Support for the TS Adapter II, TS Adapter IE and
TS Adapter IE Basic
•
Parameterization of the modem:
On the PG/PC side, parameterization using Windows tools is
supported. On the line side, the TS Adapter (with default
settings) performs parameterization
•
Electronic telephone book:
To support the administration of plants (e.g. telephone
number, location)
•
Multi-level access protection:
Prevents unauthorized connection build-up to a plant by
means of a password and/or callback telephone number
(callback function)
•
Callback function:
The plant calls the service center back automatically following
a TeleService call
•
Routing of the PG functionality:
Routing over TeleService is supported in the same manner as
for a local connection. S7/M7 CPUs and CP modules with
routing capability are required for this purpose
•
Import/export of the TS Adapter parameters:
The parameters can be saved in a file (*.tap) on the PG/PC
and reloaded
•
Authorization via the Automation License Manager
•
Runs under Windows XP Professional, Windows Vista and
Windows 7
TS Adapter II; TS Adapter IE and TS Adapter IE Basic provide
additional functions
TS Adapter II:
•
Establishing a connection from/to remote plants, e.g. for
calling up process data from an automation system (PG-to-AS
remote coupling)
•
Exchange of data between plants (AS-to-AS remote link)
•
Exchange of process data between two SIMATIC automation
systems
•
Sending a text message
•
Sending a text message from a SIMATIC automation system
via a GSM wireless modem
TS Adapter IE:
•
Remote control of HMI devices:
The TS Adapter IE in combination with a browser installed
on the PG/PC (e.g. Internet Explorer) and the Sm@rtViewer
supports access over the telephone network to a
SIMATIC HMI device with an installed Runtime option of
WinCC flexible /Sm@rtService or /Sm@rtAccess. The HMI
device or machine/plant can then be remotely controlled from
the PG/PC.
•
Sending e-mails:
The function block AS_MAIL (included in the scope of supply
of the adapter or TeleService V6.1) can be used to send
e-mails directly from a SIMATIC CPU over the TS Adapter IE.
The TS Adapter IE builds up an outgoing modem connection
to a dial-up server for this purpose, e.g. to an Internet service
provider, and sends the e-mails via an e-mail server that can
be accessed there. If the provider offers the service for
converting e-mails to text messages, text messages can also
be sent in this manner.
•
Standard routing:
The TS Adapter IE allows a modem link to be established to an
Internet service provider for accessing data on the Internet
over this link. While the link is established, telephone dial-up
and therefore remote maintenance and remote control is not
possible.
TS Adapter IE Basic (in conjunction with a TS module)
•
Remote maintenance over the telephone network:
The TS Adapter IE Basic enables an application running on
the PG/PC, such as STEP 7, to access Industrial Ethernet-
connected S7 and C7 automation components over the phone
network. For this, the TS Adapter IE Basic requires the
following:
- A connection to the automation components via Industrial
Ethernet, and
- A modem connection to the PG/PC
•
Sending e-mails:
With the AS_MAIL function block, you can send e-mails from
a SIMATIC CPU via the TS Adapter IE Basic. To do this, the
TS Adapter IE Basic establishes an outgoing modem
connection to a dial-up server, such as an Internet Service
Provider (ISP), and sends the e-mails via a mail server acces-
sible there.
To establish a remote connection through the telephone network
you will alternatively need:
•
TIA Portal V11.0 (contains all the necessary TeleService
functions)
•
TeleService V6.1 or
•
Windows dial-up network
© Siemens AG 2014